IIVPA Academy

Learn to lead
a team of agents.

Practical courses and certifications for executives, operators, engineers and risk teams — taught by the people who build and run agents in production.

Programme overview 2026 – 2027
FoundationsAll employees Self-paced · 4 h
PractitionerOperators, managers, risk Live · 2 days
ExpertEngineers and programme leads Cohort · 2–6 wks
3Levels
9Courses
HK · SGLive cohorts
Learning path

Three levels. One shared language.

LEVEL 1
Foundations
What agents are, what they do well, where they fail, and how they fit into your organisation.
Self-paced · 4 hoursBadge
LEVEL 2
Practitioner
Hands-on work with live agents: reviewing decisions, setting thresholds, handling exceptions.
2 days · liveCertificate
LEVEL 3
Expert
Design, build, evaluate and govern agents — with a capstone deployed on your own platform.
2–6 weeks · cohortCertification
Courses

Find your course.

Executives Live
Agents for executives
Strategy, value and risk — and how to pick the first workflows.
1 day · Foundations
Executives Cohort
Running an agent programme
Operating model, funding, metrics and scaling from one agent to fifty.
3 weeks · Practitioner
Operators Live
Working with agents
Review, approve and correct agent work with confidence.
2 days · Practitioner
Operators Self-paced
Agent foundations
The essential vocabulary and mental models, for everyone.
4 hours · Foundations
Engineers Cohort
Building agents on IIVPA
Tools, integrations, memory and orchestration — hands on.
2 weeks · Expert
Engineers Live
Evaluation engineering
Test sets, scorecards and release gates that actually catch regressions.
3 days · Expert
Engineers Self-paced
Integrations deep dive
Connecting SAP, Salesforce and legacy systems safely.
6 hours · Practitioner
Risk & audit Live
Governing agents
Model risk, controls, thresholds and what regulators expect.
2 days · Practitioner
Risk & audit Self-paced
Auditing the ledger
Reading traces, sampling decisions and building evidence packs.
3 hours · Practitioner
Try a lesson

Learn on real cases, not slides.

Working with agents · Module 3 · Reviewing agent decisions
Why agents ask
Reading a trace
Reviewing decisions
Overrides and feedback
Assessment
CASE · CLAIM HK-20931
The agent recommends settling at HK$150,000 with confidence 0.94. The invoice says HK$182,400. What do you check first?
Pick an answer to see how an experienced reviewer would think about it.
Upcoming cohorts

Live, in Hong Kong and online.

Small cohorts of 12–20, mixed across companies. Private cohorts available for teams of 10 or more.

04Nov 2026
Working with agentsHong Kong · Central
6 seats left Reserve
11Nov 2026
Agents for executivesHong Kong · Central
4 seats left Reserve
18Nov 2026
Building agents on IIVPAOnline · APAC hours
12 seats left Reserve
02Dec 2026
Governing agentsSingapore · Marina Bay
9 seats left Reserve
13Jan 2027
Evaluation engineeringOnline · APAC hours
Waitlist Reserve

Train the whole organisation.
On your own platform.

Taught on your data
Exercises run on a sandbox of your own platform and workflows.
Every level, one plan
Executive briefings through to engineer bootcamps, sequenced to your rollout.
Champions network
We train internal champions who keep teaching after we leave.
Measured outcomes
Assessment results and adoption reported to your leadership.

Your first course starts with one conversation.

Tell us who needs to learn what. We’ll propose a path, a schedule and a cohort plan within a week.